FAQs
Q: Where are the cakes baked and shipped from?
A: Every cake is handcrafted, baked, and shipped directly from our kitchen in Hackensack, New Jersey.
Q: Where do you ship to?
A: We currently ship within the United States. Shipping options and rates are calculated at checkout based on your address.
Q: How big is the cake, and how many does it serve?
A: The Classic Caribbean Black Cake is an 8-inch round. Because genuine Black Cake is incredibly rich and dense, a little goes a long way. We recommend serving thin slices, allowing an 8-inch cake to generously serve 10 to 14 guests.
Q: How long does the cake keep?
A: Black Cake is known for its long shelf life because of the traditional rum-soaking process. When stored properly in an airtight container or tightly wrapped at a cool room temperature, the cake remains fresh and moist for several months, often tasting better as flavors meld with age.
For extended keeping, tradition dictates occasionally "feeding" the cake with an extra drizzle or brush of good rum to maintain that signature moisture before re-wrapping.
You can refrigerate it for even longer storage, but we always recommend bringing it to room temperature before serving to enjoy the best taste and texture.
Q: What allergens does the cake contain? Is it gluten-free or vegan?
A: Our traditional recipe is not gluten-free or vegan. It contains wheat (flour), eggs, and dairy (butter). While our current recipe does not intentionally include nuts, our kitchen is not certified nut-free, so we cannot guarantee zero cross-contamination.
Q: Is the cake alcoholic?
A: Our cake is made with rum and wine and is brushed with rum after baking. Some alcohol may remain. If you need to avoid alcohol completely, this cake is not suitable.
Q: How is the cake packaged for shipping?
A: We know this cake is often a holiday centerpiece or a special gift, so we take great care in how it travels.
To ensure it arrives perfectly moist, each cake is first tightly wrapped and sealed with our signature gold sticker. It is then nestled snugly inside an inner box for added protection before being secured within a durable shipping carton. This multi-layer approach ensures your cake arrives intact, fresh, and looking as beautiful as it tastes.
Q: Can I order for a specific date?
A: At checkout, you will see estimated delivery dates based on the shipping carrier. If you are ordering for a specific event, we strongly recommend allowing a buffer of a few days for carrier delays during the busy holiday season.
Q: Do you offer other sizes?
A: For now, we are focused solely on crafting this single, perfect 8-inch cake. Additional sizes and formats may be introduced in future batches.
Q: How do I contact you about my order?
A: You can reach our support team at support@therumsoakedcompany.com.